Refund Policy

Last updated 2026-10-27

• First payment: if Rowmoss is not right for you, email us within 14 days of your first payment for a full refund.
• Credit packs: unused credits can be refunded within 14 days of purchase.

To ask for a refund, email Contact support from the address you paid with. Refunds go back to the original payment method through Creem, our merchant of record.